Terms of service

These terms govern the use of https://www.kraftonistsol.com and the services provided by Kraftonist Solutions, a collective of independent specialists. Each engagement is also covered by its own written proposal, which sets out the deliverables, the schedule and the price. Where the two disagree, the proposal wins.

• Scope and price are agreed in writing before any work starts.
• Work is split into milestones, each billed as it is accepted.
• Anything outside the agreed scope is quoted separately before it is built.
• Either side may end the engagement at the close of any milestone.

Ownership of the code, the designs and the infrastructure transfers to you on delivery and final payment of the relevant milestone, with no licence fees and nothing to unwind. While work is in progress you have full access to the repository, the design files and the preview environments.

Third-party components keep their own licences, and generic know-how, patterns and reusable tooling that existed before your project remain ours to use again.

• Provide content, access and decisions within the agreed timeframes.
• Nominate one person who can approve work on your side.
• Confirm you hold the rights to any material you supply.
• Settle invoices within the agreed terms.

Delays in approvals or access move the schedule rather than compressing the build — the alternative is shipping something nobody checked.

Invoices are raised per milestone and are payable within 14 days unless the proposal says otherwise. Work may be paused on overdue invoices after written notice. All fees are exclusive of applicable taxes.

Delivered work is covered for 30 days against defects in what was agreed — defects are fixed free of charge within that window. Beyond that, support is available on a retainer.

Liability for any claim is limited to the fees paid for the engagement giving rise to it. Neither side is liable for indirect or consequential loss, including lost profits or lost data, except where the law does not allow that limit.

Each side keeps the other’s confidential information confidential, during the engagement and after it ends. A separate NDA, yours or ours, sits on top of this clause whenever either of us wants one.

These terms are governed by the laws of India, and the courts of Mumbai, Maharashtra have exclusive jurisdiction over any dispute arising from them.